Jacqueline Nwando Olayiwola, MD
Chief Clinical Transformation Officer, RubiconMD
Dr. Nwando Olayiwola is a family physician and the inaugural Chief Clinical Transformation Officer for RubiconMD, a leading eConsult platform that improves primary care access to specialty care for underserved patients. In this role, she works to better integrate eConsults into primary care settings across the nation using principles of practice transformation and implementation science. She is one of a very small number of physicians and women of color bridging healthcare and health technology leadership. She also continues to provide clinical care to underserved patients at the Zuckerberg San Francisco General Hospital and is an Associate Clinical Professor at the University of California, San Francisco (UCSF). Prior to her role at RubiconMD, she served as the UCSF Director of the Center for Excellence in Primary Care, where she was from 2013-2017. In that role, she led the Center in achieving strategic objectives around primary care transformation and systems redesign regionally, nationally and internationally. Dr. Olayiwola also served as the Chief Medical Officer of the largest Federally Qualified Health Center system in Connecticut, Community Health Center, Inc. (CHCI), where she developed expertise in medical administration, translational and implementation research, professional development, systems based and quality improvement and practice transformation of twelve primary care practices into Patient-Centered Medical Homes (PCMH). She also developed Connecticut’s first eConsult program and it’s first telemedicine program for diabetic retinopathy in a community health center setting. Her work led to CHCI being one of the first organizations in the United States to receive both the NCQA Level 3 PCMH and Joint Commission PCMH Recognitions.
Dr. Olayiwola has been a leader in harnessing technology to increase access to care for underserved and disenfranchised populations and is an expert in the areas of health systems reform, practice transformation, health information technology and primary care redesign. She has contributed to primary care transformation and health systems strengthening across the United States and in numerous other countries. Additionally, she is the creator and curator of the successful national Minority Women Professionals are MVPs Conference series, which empowers and equips minority women of diverse backgrounds to survive and thrive in their careers.
Since 2007, Dr. Olayiwola has been named one of America’s Top Family Doctors by the Consumers Research Council of America annually. She received the Excellence in Medicine Leadership Award from the American Medical Association in March 2005 and was honored as a Fellow of the American Academy of Family Physicians in October 2007. In October 2008, she was one of three physicians in the nation to receive the Emerging Leaders Award from the Family Medicine Education Consortium and the Society for Teachers of Family Medicine and in September 2009, she received the William Oxley Thompson Award for Early Career Achievement from the Ohio State University Alumni Association. In 2011, Dr. Olayiwola was named one of the Top 40 Physicians under 40 by the National Medical Association and was also named as one of the Top 100 Buckeyes You Should Know by the Ohio State University Alumni Association. In October 2012, she received the Early Career Achievement Award from the Ohio State University College of Medicine, which is presented “to an alumnus who has made significant contributions in the community, scientific or academic achievement before the age of 40”. Dr.Olayiwola was selected as one of thirty UCSF Young Innovators for their 150th Anniversary in April 2014. She was named a Marshall Memorial Fellow by the German Marshall Fund in 2014 and received the Harvard School of Public Health’s Emerging Public Health Professional Award in 2014. She received the Martin Luther King, Jr. Leadership Award from UCSF in 2016. She has been a member the Advisory Board of the Robert Graham Center for Policy Studies in Family Medicine & Primary Care since 2015 and appointed as the Health Sciences Representative to The Ohio State University Alumni Advisory Council since 2013. Dr. Olayiwola is also a member of the Advisory Board for Primary Care Progress.
Dr. Olayiwola has published extensively in peer-reviewed journals and is also the author of multiple works of poetry and three creative books, including Half Woman, Medicine is Not a Job, and Minority Women Professionals (MWPs) are MVPs.
Dr. Olayiwola was a Commonwealth Fund/Harvard University Fellow in Minority Health Policy at Harvard Medical School from 2004 to 2005. During this fellowship and leadership training, she received her master’s degree in public health with a concentration in health policy from the Harvard School of Public Health, and was also a Presidential Scholar. She obtained her undergraduate degree in Human Nutrition/Pre-Medicine at the Ohio State University, Summa Cum Laude and With Distinction, and her medical degree from the Ohio State University/ Cleveland Clinic Foundation. She completed her residency training in family medicine at Columbia University/New York Presbyterian Hospital, where she was a Chief Resident. In 2013, she was inducted into the American College of Physician Executives after completing the Certified Physician Executive program in 2012. Dr. Olayiwola is married and has two school-aged children.